VISION

Our vision is to be a tier one company in the specialized hi-tech Original Design Manufacturing (ODM) / Original Equipment Manufacturing (OEM) space as the chosen line of business by providing our customers with state-of-the-art quality solutions with continual improvisation of our facilities.

MISSION

To be the Strategic Preferred Manufacturing Partner to Major ODMs/ OEMs through continual support and one stop solutions.

GOAL

Our goal is to achieve customer satisfaction through excellence in design, manufacturing and repair solutions. Through our culture, drive & expertise, we are uniquely positioned to provide competitive, high quality solutions to global customers.

QUALITY POLICY

SMILE is committed to continually improving our quality management system, which provides the framework for our customer focused service delivery excellence commitment. This policy, ISO 9001 Quality Standards and other industry best practices including health and safety, environmental management, risk management, sustainability and asset management guide, our ability to meet and exceed customer expectations. Our Quality objectives are directly linked to achieving our strategic and operational goals through our Quality commitments, which are embedded in the services we provide.

CMR POLICY

Smile Electronics Ltd (SEL) is a leading Electronics Manufacturing Services company and has certifications in Quality - ISO 9001:2015, AS 9100D(Aerospace), IATF 16949:2016(Automotive), Environment - ISO 14001:2015, Occupational Health & Safety - ISO 45001:2018, Social Accountability – SA 8000:2014 Management systems and recognizes that we have responsibility to respect human rights and conduct reasonable checks in our process and supply chain to avoid sourcing directly / indirectly from conflict region. SEL takes serious note of violent conflict in the Democratic Republic of Congo (DRC) region which is partially financed by the exploitation and trade of conflict minerals-Tantalum, Tin, Tungsten and Gold originating in the DRC region.

ENVIRONMENTAL MANAGEMENT SYSTEM POLICY (ISO 14001)

“We are committed to comply with issues, interested party concerns and statutory/regulatory requirements and identify all impacts on the environment and strive to reduce such impacts by prevention of pollution, sustainable resource use and protection of biodiversity and eco system through continual improvements”

OCCUPATIONAL HEALTH & SAFETY POLICY (ISO 45001)

We are committed for ensuring Health and Safety of Employees, Customers & Other Stake Holder.
We are committed to making our company a Zero Incident Zone by

  • Regular and comprehensive identification of Health & Safety Risks.
  • Ensuring compliance to all legal and other requirements related to Health & Safety.
  • Taking prompt and adequate measures to mitigate risks.
  • Taking all measures to prevent incidents, ill health and occupational hazards.
  • Creating awareness of Health & Safety through training and visual management.
  • Implementation of best practices in Health & Safety management.
  • Continual improvement in the Health & Safety Management System.
  • Consultation and participation of workers.